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Frequently Questions

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Frequently Ask Questions

Let’s Answer Some Of Your Questions Or Frequently Asked Questions

Bank of Al-Falaziing allows you to send money to friends, family etc. If your financial institution offers Bank of Al-Falaziing you can log onto their online banking site to use Bank of Al-Falazi there. If your bank does not offer Al-Falazi Online Banking you can sign up at Bank of Al-Falaziing.

After you enter your Eligible Transaction Account information, you can send or receive money from any one, anywhere in the world. You will be notified by email or by an sms message of your current transaction and status immediately.

To open a Bank of Al-Falazi account, you must be at least 16 years old and you must have an email address and a phone number.

You should also have a valid means of identification to verify your account.

You can hold different Currencies in your Bank of Al-Falazi account

The easiest way to reach us is to chat with us on our support chat.

You can also send an email to Info@Al-Falazi.com or call 24/7, We will reply you under 10 minutes.

When you sign up for an Bank of Al-Falazi account you’ll get an account limited to a maximum balance of $300,000, a maximum deposit of $50,000 at a time and a maximum transfer of $50,000 at a time.

You can also increase the limit of your account by providing some necessary information.

Yes, your money is safe with us. We secure all accounts with the same high-security encryption used by regular banks. For extra protection, we insure every deposit you make into your Bank of Al-Falazi account.

If all bank data are wiped out by a natural disaster or something similar, we take full responsibility for it and the Deposit Insurance Fund of the National Deposit Insurance Commission (NDIC) is required to pay you 200,000 naira as compensation.

Yes, you can request an account statement for a specific time period. To request an account statement, Goto Transactions History and click on Account statement, An email will be sent to you showing your account statement.

If you suspect an unusual activity in your account you can report this activity in our support or you can send am message to our fraud control email at Al-falazi-bnk.com stating your name and Client Number and we will find and resolve any threat or issue arising from that account.

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